Outlook integration not working

If the “Send to applicantextra” option has disappeared from your right-click menu or you can’t find the send to ax buttons anywhere in outlook then Outlook has probably shut down the integration add-in because it was too slow. You can force it back on for a period by doing the following inside of outlook… First […]

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Outlook Addin disappeared

Just after starting Outlook or sometimes just after sending an email to Applicantextra, this information bar might be displayed saying “A problem was detected with an add-in and it has been disabled”:   This is a timed message and rather subtle so often it is not noticed before it disappears but if you are lucky […]

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Email Import Match Dialogue

This screen attempts to match an incoming email with an existing record so that you can import text or attach a document to that record or associated records. It also has an option at the bottom to convert an attached CV/Resume document into a new candidate record. Initially, the system simply tries to find candidate […]

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Why is Outlook giving me warning messages

When you do an import from Outlook, you might get some warning messages because the Windows and/or Outlook programs are not recognizing your antivirus program. When Outlook suspects that there is no antivirus protection in the system, it enters a high security mode to prevent any unwanted incursions. Hence, instead of getting on with the […]

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The “Send to ApplicantExtra” option does not appear in Outlook

Note – Please ensure that you are using the Desktop version of ApplicantExtra (the installed version) and not the standard version that has no Outlook integration. The Send to ApplicantExtra option does not appear in Outlook if this option is disabled or deactivated. You need to do the following to activate this option. Outlook 2013 […]

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How to create a Candidate from a CV

There are many ways to import a candidate’s CV into the system depending on which version you are using. MS Outlook Import (Desktop Version only) Right-click an email in outlook and this will reveal a Send to ApplicantExtra option in the context menu. This causes ApplicantExtra to open a popup window with two sections. The […]

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How to create a new candidate

There are several ways to add a candidate to the system depending on where the CV/Resumè resides on your PC and the version of ApplicantExtra you are using. If you are using the standard version of the system (the one without the Outlook integration options) then use one of the options in Method 1. If you are […]

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Add Candidate

The Add Candidate screen allows you to add a new candidate record to the system. Please note that there are other more efficient methods of adding candidates to the system described here Importing a CV from Outlook and here Importing a CV from your desktop / file system. Click the Side Menu->Home->Add Candidate to activate this […]

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